Frequently Asked Questions

 

Question: How fast is the turnaround ?

 

Answer: The expected time frame for each order is 2-4 weeks. Each product is personalised and handmade per order.

 

Question: Is it possible to receive the order sooner?

 

Answer: Under some circumstances it can have a 1-2 week turnaround. Please do not hesitate to contact us if you have an urgent request.

 

Question: I have made a mistake on my order, what do I do?

 

Answer: Please email us on info@bravelionlearning.co.uk we will sort this out for you as soon as possible.

 

Question: Are you able to personally make a request?

 

Answer:  Please contact us and we will be more then happy to look into this for you!